Terms of Service
1. What Tipr is
Tipr ("we", "us") is a cashless tipping platform. Businesses create a tip page for their team; customers open that page (typically by tapping an NFC chip or scanning a QR code), choose a staff member, and send a voluntary tip by card, Apple Pay, or Google Pay. By using Tipr — as a business owner, staff member, or tipper — you agree to these terms.
2. Accounts
Business owners create an account for their business and can invite staff. Staff join via an invite link and manage their own account. You're responsible for keeping your login credentials secure and for all activity under your account. You must be at least 18 to create an account.
3. Payments, fees, and payouts
- All payments are processed by Stripe. Tipr never stores your card details.
- Tip recipients keep 100% of the tip amount. The customer sending a tip pays a service fee on top of the tip at checkout, which covers Tipr's 3% platform fee and standard Stripe processing fees (currently 2.9% + $0.30 per transaction). The fee is shown to the customer before they pay.
- Staff receive payouts through Stripe Connect. Completing Stripe's identity and bank verification is required before direct deposits can start. Tips received before that sit with the platform and are disbursed once the account is connected, or refunded if it never is.
- The minimum tip is $2.
4. Tips are voluntary and final
Tips are voluntary payments from a customer to a service worker. They are not payment for goods and are generally non-refundable. If you believe a payment was made in error or without authorization, contact us at hello@usetipr.com and we'll work with Stripe to review it. Disputed payments (chargebacks) may be deducted from the recipient's future payouts along with any dispute fees charged by Stripe.
5. Taxes
Tips are income to the person receiving them. Recipients are responsible for reporting and paying any applicable taxes. Where required, Stripe issues tax forms (such as a 1099-K) directly to connected account holders.
6. Acceptable use
You may not use Tipr to process payments that are not genuine tips, to launder money, to evade taxes, or for anything unlawful. We may suspend or terminate accounts that violate these terms or that Stripe flags for risk. Businesses are responsible for ensuring their use of tipping complies with applicable labor laws.
7. The service is provided "as is"
We work hard to keep Tipr fast and available, but the service is provided "as is" and "as available", without warranties of any kind. To the maximum extent permitted by law, Tipr's total liability for any claim arising out of the service is limited to the platform fees you paid us in the three months before the claim arose.
8. Changes and termination
You can stop using Tipr and close your account at any time. We may update these terms; if we make material changes we'll post the new version here with an updated date, and continued use of the service means you accept them.
9. Contact
Questions about these terms: hello@usetipr.com.